Shipping policy

Last updated: November 12, 2026

Thank you for shopping with J Richard Inc. Please review our delivery information before ordering.

Shipping coverage

We ship online orders to the contiguous 48 United States and Washington, DC. We do not currently ship to Alaska, Hawaii, U.S. territories, military APO/FPO/DPO addresses, or international destinations.

Free Standard shipping

Service	Cost	Processing time	Transit time
Standard	Free, with no minimum purchase	1–3 business days	3–7 business days after dispatch

Processing and transit are separate. Estimated total delivery is 4–10 business days from the start of processing. Expedited shipping is not currently offered.

Processing and order cutoff

We process orders Monday through Friday, excluding holidays, within 1–3 business days. Our daily cutoff is 2:00 PM Eastern Time (America/New_York, including daylight saving time when applicable). Orders placed after the cutoff, on a weekend, or on a holiday begin processing on the next business day.

Transit and tracking

Standard transit is estimated at 3–7 business days, Monday through Friday, excluding carrier holidays, after the parcel is handed to the carrier. We send a shipment notification with tracking information after dispatch. Please allow time for the carrier's first tracking scan.

Delivery dates are estimates. Weather, carrier interruptions, holidays, and peak periods may affect arrival. If your parcel is delayed, lost, damaged, or marked delivered but cannot be located, contact us with your order number so we can investigate and arrange an appropriate resolution.

Address corrections and cancellations

Check your delivery address before ordering. Contact us promptly to request a correction or cancellation. Requests are not confirmed until our team responds, and changes may no longer be possible after shipment. An accepted pre-shipment cancellation is refunded to the original payment method without a cancellation fee.

Shipment delays

If we cannot ship within the stated processing time, we will contact you with revised timing and offer the option to agree to the delay or cancel for a refund. Rights and remedies required by applicable law remain unaffected.