Contact

Questions about a style, size, order, or return? Contact J Richard Inc using the details below or the contact form.

J Richard Inc
140 Market St 2nd floor
Paterson, NJ 07505, United States

Email: info@jrichardinc.com
Phone: +1 973-279-6631
Online inquiries: Contact us

Store and customer service hours

Monday–Saturday: 10:00 AM–6:00 PM
Sunday: 10:00 AM–3:30 PM
All times Eastern Time (America/New_York).

Order help

Include your order number when asking about an existing order. Do not include payment card numbers or other sensitive payment information.

Shipping and returns

Standard shipping is free to the contiguous 48 United States and Washington, DC, with no minimum purchase. Allow 1–3 business days for processing and an estimated 3–7 business days in transit. Eligible items may be returned by mail within 30 days after delivery. See the full Shipping Policy and Return and Refund Policy for details.